
Who does tree work
Several kinds of businesses take tree jobs in Sussex County, and they don't all do the same work.
- Tree service companies take down and prune large trees with climbers, bucket trucks and, for the biggest jobs, cranes. Most also grind stumps and chip or haul the wood.
- Arborist-run companies lean toward pruning, tree health and judging whether a tree should stay or go.
- Landscape companies often handle small ornamental trees and hedges as part of yard care.
- Stump grinding operators do only that, after someone else has taken the tree down.
- Land clearing crews work by the acre with heavy machines, for house sites and fields.
Match the business to the job. Taking a tall loblolly out from between two houses in a development is a different job from cutting back a Leyland row that a landscaper can reach from a ladder.
What the job involves
A removal starts with a look at the tree, what stands beneath it, and the ground around it. From there the crew chooses between felling it whole, taking it down in sections, or bringing in a crane. The wood is chipped, cut to firewood length or hauled, and the stump is ground or left. A trim is defined by which limbs come off and why. See tree removal and tree trimming for the detail.
Local rules worth raising
| Topic | What to settle | Who to call |
|---|---|---|
| Town permit | Needed in Rehoboth Beach and Dewey Beach for most sizable trees; who applies | Rehoboth city arborist, 302-227-6181, ext. 207; Dewey Beach building official |
| Pruning in Dewey Beach | Every pruning or reduction job needs a permit; topping is banned | Dewey Beach building official |
| Road edge | Whether the tree is in DelDOT's right-of-way | DelDOT South District, (302) 853-1340 |
| Burning | Only branches from your property, October–April, 8 a.m.–4 p.m., 27 cubic feet at a time | Sussex County fire board, 302-856-6306 |
| Stump grinding | Miss Utility ticket 2 to 10 working days ahead | 811 |
| Wires | Work within 10 feet of a line; whether the service line needs dropping | Delmarva Power, Delaware Electric Cooperative or Lewes BPW |
Questions to ask the contractor
- What business name, street address and phone number will be on the agreement?
- Which method will you use on each tree, and where do the pieces end up?
- What keeps the roof, deck, fence, driveway, septic area and irrigation from harm?
- Will the truck drive on the lawn? What if the ground is wet?
- Is a town permit needed here, and who applies for it?
- What happens to the brush, logs and chips?
- Who files the Miss Utility ticket before grinding, and how deep will the stump be ground?
- For a trim: which limbs come off, how much of the crown, and will anything be topped?
- Will climbing spikes be used on a tree that is staying?
- Does the line to the house need to be disconnected, and who calls the utility?
- Can you give me local references from recent jobs?
- What is due when, and what has to be finished before the final payment?
What the written agreement should say
After Sandy in 2012, the Delaware Department of Justice told homeowners to always get a written proposal that includes the cost, to get references and follow up on them, never to pay for work up front, and to make full payment only once the job is finished to their satisfaction. For tree work, a good written agreement covers:
- the contractor's business name, address and phone number;
- each tree by location and type, and what will be done to it;
- the method, and how nearby structures will be protected;
- stump grinding, and to what depth;
- what happens to logs, brush and chips;
- who handles any town permit and the Miss Utility ticket;
- the start date, the total price, any amount due before work, and what has to be done before the balance comes due.
On a storm job, also ask that it describe what the tree is lying on and how the crew will lift it off, and keep a copy with your insurance claim.
Door-to-door offers and your three days
The state has warned before about crews knocking on doors after storms; the DOJ's 2012 advice was to be wary of door-to-door solicitations. Delaware law adds a cooling-off right (checked Nov 9, 2026):
- Title 6, Chapter 44 covers sales of goods or services of $25 or more agreed to somewhere other than the seller's place of business, such as your home (checked Nov 9, 2026).
- The buyer may cancel before midnight of the third business day, not counting weekends and legal holidays.
- The seller must give you a detachable "Notice of Cancellation" form and tell you about the right out loud when you sign.
- Exceptions include a genuine personal emergency where you contacted the seller and signed a separate handwritten waiver, and a visit you asked for to make a repair. Extra work sold to you during that visit isn't covered by the exception.
If someone at the door pushes for a decision on the spot, the three-day right is a reason to take your time.
Where to report a problem
The Delaware Department of Justice's Consumer Protection Unit takes complaints about home service fraud and unfair pricing: (800) 220-5424, or consumer.protection@delaware.gov (checked Nov 9, 2026). After a declared emergency, check whether the governor's declaration includes a price limit; the March 2020 declaration did, and the February 22, 2026 winter storm declaration did not.
Where hiring goes wrong
- "We'll be careful." That isn't a plan. Ask where each piece lands.
- Nothing on paper. Without a written agreement, the stump, the brush and the final bill are open to argument.
- Paying everything first. The state's advice is to pay in full only when the work is done.
- Skipping the town. In Rehoboth Beach and Dewey Beach, cutting without a permit is a violation, and Dewey's penalty for improper removal is $3,000 (checked Nov 9, 2026).
- Brush burned at the wrong time. May through September, homeowners can't burn brush anywhere in Delaware (DNREC, checked Nov 9, 2026).
- Grinding without a ticket. Miss Utility notice is required in Delaware whatever the depth.
When this guide isn't the right fit
Clearing wooded land for a new house or a field is land clearing, with stormwater plans and heavier equipment. If a neighbor's tree is the issue, talk to the neighbor first, and call your insurer if the tree has already come down on your property. A lawyer is the person for legal questions; this site doesn't offer legal advice.
Hiring questions
Should I call a landscaper or a tree service?
Hedges and small ornamental trees are often landscaper work. Tall trees, limbs above the roof and anything close to power lines call for a tree company. Use the same list of questions with whoever you call.
How much should I pay before the work starts?
Agree on it in writing. The state's advice is never to hand over full payment until the job is complete.
A crew knocked after the storm and offered to cut my tree today. Is that a problem?
Not necessarily, but the state has warned about door-to-door solicitations, and Delaware's three-day cancellation right covers many sales of $25 or more made at your home, with the exceptions above (Title 6, Chapter 44, checked Nov 9, 2026). Get everything in writing first.
If I send a request through this site, who shows up?
One independent contractor who works in Sussex County. The site is a referral service: it passes your request along and does no tree work itself.
This site passes each request to one independent contractor in Sussex County. Hiring them is your choice, and the agreement is between the two of you.
- Delaware Department of Justice, "As Storm Cleanup Begins, Biden Reminds Delawareans to Be Aware of Home Improvement Scams," October 31, 2012.
- Delaware Code Title 6, Chapter 44, door-to-door sales. Checked Nov 9, 2026.
- WGMD on the March 2020 price-gouging order; Governor's declaration of a state of emergency, February 22, 2026. Checked Nov 9, 2026.
- City of Rehoboth Beach Code Chapter 253; Town of Dewey Beach Code Chapter 173; DelDOT permit FAQs; DNREC residential open burning; Miss Utility of Delmarva; Delmarva Power customer handbook. Checked Nov 9, 2026.
